Spooner Creek Mini Charmer “Dogs have owners ~ cats have staff.” Spooner Creek

Fast Shipping and Professional Packaging

We offer a broad range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse employees will pack every item to our exacting requirements. Your products will go through an extensive inspection and will be adequately secured before being shipped. We ship to thousands of customers every day across multiple countries. Our determination to be the largest online retailer worldwide is demonstrated by this. The warehouses and centers of distribution are located in Europe and the USA.

Please note that orders with more than one item are given a processing time according to the particular item.

Before shipping We will inspect thoroughly the items you have ordered. The majority of orders will be shipped within 48 hours. Delivery time ranges between 3-7 days.

Returns

The inventory is always changing, and cannot be fully controlled by us because of the involvement of multiple different parties, such as the factory and our warehouse. The actual levels of stock can change at any moment. Be aware that it is possible for your order to become unavailable even after you have made the order.

Our policy is valid for 30 days. If you haven't received your product within 30 days, we're unable to offer a refund or an exchange.

To be eligible for return the item must not be opened and in the same condition as when you received it. The item should be in its original packaging.